Privacy Policy

1. Information We Collect

We collect information that you provide to us directly when creating an account or placing an order. This includes:

• Contact details such as name, email address, phone number, and physical delivery address.
• Order history and cart preferences.
• Payment details processed securely by our billing providers.

2. How We Use Your Information

We use your information to operate, provide, and improve our services, including:

• Processing and delivering your grocery orders.
• Sending order confirmations, tracking alerts, and support responses.
• Preventing fraudulent activities and ensuring system security.

3. Sharing of Information

We do not sell your personal data. We only share information with third parties necessary to perform our services:

• Delivery Personnel: To locate your address and complete order drop-off.
• Payment Gateways: To securely process digital transactions.
• Legal Authorities: When required by law or to protect our rights.

4. Data Security

We implement industry-standard administrative, technical, and physical security measures to safeguard your personal data. However, no electronic transmission over the internet or storage technology can be guaranteed to be 100% secure.

5. Your Choices & Rights

You can update your personal information and address book directly through your Account settings in the Zoya Daily Fresh app. You can also request the deletion of your account and personal data by contacting our support team.